Laps Support

Laps is a lap timer and logbook for closed-course track days, HPDE, and driver education. If something isn't working — or you just have a question — we're here to help.

Recording & lap timing

• Laps needs location access to time your laps. Allow location While Using the App when prompted (you can change this later in iOS/Android Settings). GPS works best with the phone mounted where it can see the sky.
• Track not detected? Pick it manually from the track selector on the Record tab, or record a free session — your data still saves without a circuit.
• Sessions save on your device first and sync to your account when you're signed in and online, so a dead zone at the track never loses a session.

Subscriptions & billing

• Purchased in the app (App Store or Google Play): your subscription is billed and managed by the store. Cancel or change it in your Apple subscriptions or Google Play subscriptions settings. Refunds for store purchases are handled by Apple/Google through those same pages.
• Purchased on the web (billed by Stripe): manage or cancel from the app under Account → Settings → Laps Pro, which opens your secure billing portal. For refund requests, email us.
• Pro not showing after a purchase? Open the paywall and tap Restore purchases, and make sure you're signed in with the same account you purchased with.

Account

• Username: you can change it under Account → Settings → Edit profile. A cooldown applies between changes.
• Sign-in options: Laps supports Sign in with Apple, Google, and email/password. Use the same method each time so your sessions stay together.
• Deleting your account: you can permanently delete your account and data at any time — see how to delete your Laps account.

Legal

Terms of Use · Privacy Policy · Delete account

Laps is for use at closed-course, off-public-road events only. Always follow your organizer's rules and drive within your limits.